Personal Care
Our personal care services are tailored to each individual client to ensure you receive the exact care and services that are appropriate to you. This service gives you the support you need to continue living independently at home. Our compassionate and respectful staff can provide all or just some of the following services.
- Assistance with Bathing and showering
- Hygiene and Hair Care
- Applying lotions and creams
- Assistance with Grooming and Dressing
- Assistance with taking Medications
- Toileting and Incontinence Care
- Assistance with Walking
- Assistance with Transferring in and out of bed
- Mechanical Aids and appliances as needed
- Exercises as approved by your health practitioner
Physical Wellbeing
From your brain to your joints, moving every day has the power to improve every part of your body no matter your age or limitations. Exercise is not just about high-impact, sweat-inducing exercise, either – Our team are all about making exercise convenient, fun, and non-intimidating. Our qualified Personal Trainers specialise in getting people of all abilities moving in a fun and safe environment. Our trainers can come to your home and design a home-based exercise program that suits your personal abilities. Our trainers can also work in partnership with your OT or physiotherapist to carry out weekly or fortnightly exercise plans or complete a workout with you.
Meal Preparation
Meal preparation is important to help our clients maintain a healthy lifestyle. Our meal preparation services include everything from planning out the menu for the week, to serving up a tasty meal. While we don't deliver meals, our support workers can cook whatever you feel like eating, helping you to follow your dietitian’s meal plan or working with you to create specific meals based on your personal dietary needs or restrictions - Just like having a personal chef at home! Our team can do as much or as little as you need, or just assist with challenging steps so you can create your own meals.
Our meal preparation services can support you by:
- Creating Meal Plans
- Working with your Dietitian or Nurses and following their recommendations
- Going Grocery Shopping
- Preparing Food for Cooking
- Cooking or Reheating Meals
- Doing the Dishes
- Cleaning Up After Cooking
Social Support
Getting out and about and maintaining your social connections is a big part of life. Having social support assistants to spend time with and help you stay connected to your community is essential to maintaining your quality of life. Our support vehicles are deliberately unlabelled, and our support staff do NOT wear uniforms, so we are able to maintain your privacy and independence while out in the community. Our support staff offer a range of social support services, including:
- Light Exercise Encouragement
- Cognitive Stimulation
- Reading a Book Aloud
- Playing games or engaging with hobbies such as fishing, cooking, arts & crafts, sewing, aqua aerobics)
- Company on walks or day-to-day outings
- Companionship
- Walking your Pet
- A friendly cup of tea and chat
Errands
Errands can turn into a never-ending list of chores, which can be an overwhelming task to anyone. Our support staff can run your errands with you, or for you. Errands such as picking up groceries, going to the post office, getting the car serviced or a range of other tasks that you may need done. Whatever the task, our support staff can help you check it off your list.
Our errand services can include just about any task you need to complete. As an example, your errand list might look something like this:
- Mail a Package
- Deliver Supplies
- Drop Off Dry Cleaning
- Pick Up Prescriptions
- Return Items to the Store
- Personal Shopping
- Car Washes
Transport
This service supports our seniors and disabled clients to maintain their independence by enabling a way to get around to day-to-day tasks, appointments, or commitments. Whenever you need to leave the house, we can ensure safe transportation to get there and home. Our staff will assist you in getting in and out of the vehicle safely and can run your errands or provide you with companionship while you are out and about.
Our transportation services can take you anywhere you need to go, including some of the following situations:
- Doctor’s Appointments, Medical Procedures, or Therapy Sessions
- Hair Appointments
- Visits with Family Members or Friends
- Religious Services
- Special Events (Weddings, Birthdays, Graduations, etc.)
- Shopping
- Pharmacy
Respite
Being a carer for someone with a disability or an elderly relative or friend is a rewarding role, but it is important that you are taking time to look after yourself. Having regular breaks is essential so you can continue general life tasks and activities that are important to you.
In-home respite provides short-term care in your own home so that your carers can have time for themselves while their role is fulfilled. Knowing that you are being cared for and well looked after by someone that you can trust is comforting for many people, and having trusted support is also important. In-home respite can help with housework, personal care, social support, and nursing services.
Medication Prompting
For our clients with a cognitive impairment or physical disability it can be challenging to take or remember to take your medication. For this reason, we offer a medication reminding and prompting service. This service involves our support staff encouraging or reminding you to take your medication at any time of the day. Our qualified staff have completed ‘Assisting client with medication’ courses which allows them to remind clients of the time of day and ask them if they have taken their medication.
Our support staff can assist with:
- Passing you your medication
- Opening boxes and bottles
- Fetching Medicines from another room or the pharmacy
- Offering a glass of water with tablets
- Shake liquid medication bottles
- Encourage you to speak to your GP or pharmacist if you have concerns
- Keep a record confirming of prompts given
For medication administration please see our Nursing Services.
Overnight & Sleepover Care
Whether you need someone to stay with you in your home as a one-off sleepover service or on a longer-term basis, our professional and experienced team are happy to assist.
Overnight care and sleepover services are a practical and cost-effective alternative to residential care. During our sleepover services, support workers or nurses are on hand in your home for you to call on if needed. This service is ideal for people who have a medical condition that requires 24/7 monitoring, such as ventilated clients or those with chronic diseases, people who live alone, or for carers who need some respite but want some peace of mind that their loved one has assistance to monitor and care for them at all times when needed.
We offer two types of Overnight Services:
- Active Overnight
- Inactive Overnight (12 hours)
An Active Night Shift is an awake shift, and the staff are not able to sleep. You are billed on an hourly night rate and the support worker or nursing staff are on standby to:
- Transferring you in and out of bed
- Wake you to take medication
- Repositioning or turning you in bed
- Toileting supervision and safety
- Meal preparation
- Temperature control
- Reassurance and emotional support
- Personal or continence care
- Lighthouse duties
An inactive overnight shift is made up of 12 hours of care. For 4 hours of this shift the support worker is awake to provide any support or care you may need. These 4 hours can be split between the night and morning or designed to suit personal needs. 8 hours of this shift is then made up of the staff member sleeping in your home. You can wake the staff member up 2 times in the night for assistance, as needed. The most popular inactive overnight shift is 6pm – 6am, but this service can be tailored to the times suited to your individual needs.
24 Hours Care
For clients with more complex care needs, Client Centred Home Care offer 24 hours care that provides clients with support around the clock. Support shifts can be broken down into three 8-hour shifts, or our team can put together a roster that works with your individual schedule. To ensure continuity of care there will be a compatible team of staff that works on a rotational roster, so you have the same friendly faces to support you each day.
Any tasks that are outlined in your care plan can be performed during your 24-hour care, including but not limited to:
- Assistance with Walking and Transferring
- Fall Prevention Interventions
- Healthy Meal Planning and Preparation
- Housekeeping Chores
- Laundry & Ironing
- Scheduling Appointments
- Scheduling and Maintaining a Calendar
- Paying & Mailing Bills
- Assistance with Personal Care
- Companionship and Friendship
- Medication Reminders
- Transportation to Appointments, Errands, and Social Outings
- Playing Cards and Games
- Arts and Craft Activities
Domestic Assistance
Our aim is to maintain your home just the way YOU like it. Our domestic team can work with you to complete chores you want done, the way you want them done, freeing up your time to enjoy your life. A regular cleaning service can help prevent the spread of germs, which creates a much healthier living environment. You will also have total choice and control over how you would like your domestic tasks carried out.
You can get help with chores such as:
- Changing Bedding
- Washing, Folding, and Ironing
- Mopping, Sweeping, and Vacuuming
- Dusting
- Cleaning wet areas such as toilets and bathrooms
- Walking your pets
- Grocery shopping
Spring Cleaning
Our spring-cleaning service is an annual service that you can request at any time. On top of general cleaning duties, our spring clean team can attend to:
- Ceiling fans
- Bathroom scrub and de-scale bath and shower
- Mirrors
- Skirting boards, windowsills, and door frames
- Windows cleaned inside and out
- Walls
- Carpets
- Ovens
Gardening and Lawn Care
Taking care of your home can be a big job, but don’t worry - Client Centred Home Care are here to help. Our professional and reliable Gardening and Lawn Care team can work with you to complete the chores that might be getting out of hand, are difficult or have just fallen to the end of the chore list. Whether it be a one off, or a regular service, our team can offer you assistance with task such as:
- Mowing Lawns
- Trimming Hedges
- Whipper Snipping
- Watering Plants
- Pruning, Mulching, Feeding, and Weeding
- Green Rubbish Removal
Home Maintenance
Our home maintenance services aim to help you keep your home safe and habitable. We can provide you with advice and assistance with your home and garden and complete odd jobs and minor home repairs such as:
- Cleaning gutters
- Cleaning windows
- Replacing tap washers
- Installing smoke alarms, or changing the batteries
- Replacing hinges or knobs
- Small plaster repairs in walls or ceiling
- Re-grouting tiles in the bathroom or kitchen
- Repairing fences and gates so they can be safely used
- Driveway cleaning
- High pressure cleaning
- House soft wash
Social Support
Getting out and about and maintaining your social connections is a big part of life. Having social support assistants to spend time with and help you stay connected to your community is essential to maintaining your quality of life. Our support vehicles are deliberately unlabelled, and our support staff do NOT wear uniforms, so we are able to maintain your privacy and independence while out in the community. Our support staff offer a range of social support services, including: